Regulations
RULES OF LIFE IN THE SWISS VILLAGE
For a harmonious and pleasant stay for all!
1 – RESPECT ABOVE ALL
Our priority is to offer you a peaceful and pleasant stay. We count on your common sense and your respect for other vacationers.
Everyone has their own holiday! Some come for the peace and quiet, others to share a meal with friends. Be sure to moderate your sound volume, especially in the evening.
No exchange of equipment between chalets (dishes, bedding, chairs, etc.). Each chalet is equipped according to standards and for the comfort of its occupants.
Excessive cleaning = additional charges. If a cottage is left in an unreasonable state (signs of partying, significant mess), charges will be made to your credit card.
No external visitors. To preserve the tranquility of the site, only people included in the reservation are authorized to enjoy the facilities.
2 – OUR ANIMAL FRIENDS 🐾
Dogs are welcome, but a few rules apply to ensure cleanliness and respect for all:
Not on furniture. If your dog likes the comfort of the couch, ask us for suitable blankets.
Mandatory collection of needs. Bags are available if necessary.
Swimming allowed in the river, but prohibited in the swimming pool.
Leash required , unless your dog is perfectly obedient around other animals and people.
Excessive barking should be avoided.
💡 Fees may apply for damage or excessive cleaning related to animals.
3 – NO SMOKING IN THE CHALETS 🚭
Smoking (cigarettes, cannabis or other substances) is prohibited inside the chalets.
When outdoors, smoke 30 feet away from closed doors and windows .
Absolutely no smoking in the spa.
Throw your cigarette butts in the ashtrays provided for this purpose.
⚠ A fee of $250 will be charged if smoke odors are detected in a chalet.
4 – EXTERIOR LIGHTS 🔥
Fires are permitted only in designated areas, subject to restrictions in effect. Consult sopfeu.qc.ca before lighting a fire.
Firewood available on request (details sent by email).
5 – RESPECT FOR QUIET HOURS ⏳
From dinner time onwards , reduce noise outside (music, loud conversations).
Our neighbors are close by , please respect their peace and quiet.
A simple signal is enough! If a group is making too much noise, a call to reception or a discreet signal (e.g. turning off/on a light) is often enough to restore calm.
👶 Children can enjoy the swimming pool at all times , under the constant supervision of an adult.
6 – POOL & SPA 🏊♂️
🚨 NO MONITORING – AT YOUR OWN RISK.
Fixed temperature. Spa: 104°F | Pool: 84°F
No glass or breakable objects near water.
Do not change the temperature of the spa or pool. Any manipulation may result in it being put out of service.
Recommended duration: 15-20 minutes per swim. Prolonging too long can affect water quality and cause irritation.
Cleanliness: Any presence of unidentified substances (e.g. spilled alcohol, party residue, etc.) will result in a water change and a $500 fee.
7 – INVENTORY & EQUIPMENT
Do not move objects from one chalet to another. Each accommodation is equipped according to its capacity.
Towels provided = for inside the chalet only. Bring your own beach towels for the pool/spa.
Outdoor furniture: please do not move it so that each chalet can benefit from its dedicated space.
8 – BICYCLES 🚴
Wear a helmet. For hygiene reasons, we do not lend helmets.
The bikes are self-service. Please put them back in place after use.
Use at your own risk. Check your bike before leaving.
9 – AT THE START: A LITTLE TOUCH OF CINDERELLA 🏡
Before your departure, please:
Do the dishes and put them away (in the right chalet and in the right place).
Pick up any mess or pet hair.
Place waste in the appropriate bins (compost, recycling, garbage).
💰 A $100 fee will apply if a complete inventory needs to be redone.
10 – CONTACT & SUPPORT 📩
Reception is accessible by email : info@villagesuisse.ca (10 a.m. to 5 p.m.).
For any emergency after 5 p.m. (breakage, electricity, plumbing), a number will be given to you.
For any non-urgent request (wifi, BBQ, wood, various instructions), please write to us before 5 p.m.
⚠ Any damage caused during your stay will be charged to your credit card. A $50 administrative fee will be applied in addition to the cost of repairs.
Please respect these rules so that everyone has a pleasant stay.
We look forward to welcoming you and showing you the charm of the Swiss Village!
Have a good relaxation and enjoy! 🌲🏡🔥